ViscomSoft Software

Bug Fixes - Movie Player SDK ActiveX : display black window when open the video on windows 10

Symptoms

For Movie Player SDK ActiveX and Movie Player Pro SDK ActiveX, When you open video file, it will display black window on windows 10.


Steps to Reproduce Behavior

1. download the sample video from http://www.viscomsoft.com/doc/movieplayer/mp4sample.zip  , unzip it.
2. run C# 2010 General sample.
3. click Select Media File button, select the mp4sample.mp4 , click Play button, it will display black window but you can hearing the audio.


STATUS
Viscomsoft has confirmed this to be a bug in the Movie Player SDK ActiveX and Movie Player Pro SDK ActiveX. This bug has been fixed in Movie Player SDK ActiveX 8.0 and Movie Player Pro SDK ActiveX 13.5.